Westminster City Councilors calling

Telephone Town Hall reaches out Jan. 16

Posted 1/10/18

If you’re a Westminster resident with a landline-telephone, you just might get a phone call from your City Council representatives Jan. 16. The city is hosting a telephone town hall, set to begin …

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Westminster City Councilors calling

Telephone Town Hall reaches out Jan. 16

Posted

If you’re a Westminster resident with a landline-telephone, you just might get a phone call from your City Council representatives Jan. 16.

The city is hosting a telephone town hall, set to begin at 6:30 p.m. It will be an opportunity for residents to talk to Councilors about matters that are on their minds from the comfort of their own home.

“We do a robo-call dial-out to about 20,000 people,” said Alexa Priddy, Westminster’s Community Outreach Coordinator. “We generally send out a voice mail from the mayor a couple days in advance that says we’re going to be doing this. And then, the night of, the call goes out.”

But residents without a landline or those who don’t want to take chance that they’d be missed by the phone system can register online at https://tthm.wufoo.com/forms/westminster-teletownhall-signup/ to have the system call them when the forum starts.

They can also call in if they prefer, dialing 855 312-2107 during the hour-long call.

“The robo-calls go out to about 20,000 people and we really try to change it up,” Priddy said. “At any given time there are usually a couple hundred people on the line at a any one time. Typically, they stay for nine or 10 minutes. Some times they have a pressing question and they stay on until they get that answered.”

The city has also set up a Spanish language version, Priddy said. Callers can dial a different number, 888 400-9342, to be connected to an interpreter who will translate what’s being said. They’ll translate questions callers have, sending them along to councilors.

“Anyone can opt-in,” Priddy said. “We do try to reach out randomly to people because they may have something to say but may not know how to reach their City Councilors. We have older residents who may be home-bound and can’t get out to most city meetings. So a telephone town hall is a great way to help them get engaged.”

In the past, councilors have answered as many as 20 questions during the hour-long phone call.

“In between, they take polls from the callers,” she said.

“They ask questions about pressing city matters and callers can push a number to vote on their opinion. But they are taking questions the entire time.”

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