Columnists
Michael Norton
Winning Words

Earning loyalty and trust, building commitment and love

Loyalty is earned when trust is present. Zig Ziglar always said, “Trust is a transference of feeling.” He also would focus on the two letters in the middle of the word trust, “U and S, or …
Craig Marshall Smith
Quiet Desperation

Rolling Stones 2019 — old boys’ club is nothing like old times

Gimme shelter and gimme money. Tickets to see the Rolling Stones next year at whatever the stadium here is called go for (went for) $49 to $850 (without fees), and some special seats go for (went …

The joys of exploring and occasionally failing

Most of us have been raised to move forward cautiously, make intelligent decisions, and not fail. Until recently, failure had a nasty taste to it — it wasn’t held in high regard. Yet in our …
Michael Norton
Winning Words

Prepare for happy resolution, not war, in customer service

‘Tis the season. And with the season, many of us will have a chance to engage with customer service, or maybe better stated as having customer care opportunities. Whether we are physically going to …

Craig Marshall Smith
Quiet Desperation

Stiff the stuff for a holiday from the hyperactive holiday

Go ahead. Go ahead and ignore me, but one of these days you’ll know that I was right. I have the remedy for all of your holiday anxieties. Each and every one. You’ll think I’m kidding. You’ll …
Letters to the Editor

Keys to drunk driving

A key to limiting drunk driving Just hearing the words don’t drink and drive hasn’t made a difference. According to Alcohol Alert and Tiftickjian Law Firm, in 2010 there were 142 deaths. In 2017, …
opinion

Letter to the editor: Gold Line lingers

The Denver Post reports that the Federal Railroad Administration (FRA) has now threatened to sue RTD (and thus its developer the Denver Transit Partners) about their failure to solve crossing …
opinion

Letter to the editor: Bond to waste $150 Million

5B, the $567 Million bond tax ask to improve school buildings passed. In 2012, when voters passed the “warm, safe, dry” bond ask for $99 Million, Jeffco actually financed $117 Million, 18 …
opinion

Letter to the editor: New bond money spending priorities

Jeffco schools presented a lot of information on what upgrades schools would receive if this $567 Million bond passed. Board members talked a lot about having “equitable schools” and making …

Zero emission is the way to go

Zero emission is the way to go Colorado should adopt Zero Emission Vehicle standards. General Motors, Ford and Volvo have made commitments to selling more electric vehicles. In fact, by 2022 there …
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